Posts belonging to Category Commonly asked Questions

How Do I Obtain a California Reseller’s Permit?

You do no need any kind of permit to purchase merchandise from Via Trading. We sell to individuals and business alike– the only restriction is that you must purchase wholesale (minimum order 1 case, pallet, load or truckload).
However, in order to resell merchandise legally in the state of California, you must have a reseller’s permit.
A [...]

What is an OCL Shipment?

Ocean Container shipments are primarily used to ship large loads of merchandise outside of the United States and neighboring countries. OCL shipments costs are typically flat and based on original and destination of the goods.
Ocean shipments can take 14-60 days to reach their destination.
Containers are usually available in 2 sizes: 20’ and 40’. Sometimes, [...]

What is an LCL Shipment?

“Less Container Load” shipments are shipments that are smaller than a full ocean freight containers. LCL shipments are shipped by sea and typically take 45-60 days to reach their destination. It is typically cheaper to ship individual pallets by LCL than it is by air freight.
LCL shipments can be very efficient and cost-effective when [...]

What is a UPS Shipment?

Certain items that are packed in small boxes may often be shipped via UPS instead of a trucking carrier, which is generally cheaper.
Occasionally, when it is cheaper to ship via UPS, there are certain pallet listings that we may re-pack for you into boxes in order to minimize the shipping costs.
Depending on how many case-packed [...]

What is a Truckload?

Truckloads generally refer to a 48’ or 53’ truck.
Truckloads usually cost a flat rate to ship, based on the destination and mileage, irrespective of whether the truck is full or half empty.
Larger orders that cannot be shipped economically as LTL’s can often be cheaper to ship as a full load.
Truckloads can be ordered with [...]

What is an LTL Shipment?

LTL stands for “Less-Than-Load” or a shipment of several pallets.
A Full load is typically a full 48’ or a 53’ truck.
LTL shipments can be delivered to a home, place of business, storage facility, freight terminal or consolidation warehouse.
LTL shipment costs are typically based on one or a combination of the following:
1) Weight [...]

If I am Unsatisfied with the Goods I Receive, What Can I Do?

All goods are sold “AS IS” and all Sales are final. There is no guarantee or warranty, express or implied and without limitations, of merchandise fitness or marketability.
No Exchanges, Refunds or Credits.
Having said that, we do our best to manifest as accurately as possible our pallets, or explain as accurately as possible what, to the [...]

How Long Before my Order is Shipped and Delivered?

Most orders, unless otherwise specified, are shipped within 24 to 48 hours of payment. Most orders will reach their destination within 1 to 5 working days of being picked up from our warehouse.
We email you a tracking number as soon as your items leave our warehouse so you can follow their progress until they reach [...]

Do you Ship Internationally?

Yes, we do!
Shipping Methods
The exact shipping method used depends on the type of goods, the quantity and weight of the goods and the destination of the order.
Case packed orders are typically shipped with the United States Postal Service or an international air freight carrier like Schenker.
Pallets are typically shipped by sea and occasionally by [...]

How Much is Shipping?

Shipping cost depend on the following:
(i) What type of pallet/listing you are purchasing
(ii) How many pallets/listing you are purchasing
(iii) Where we are delivering i.e. to a business or a residential address and whether you need a lift-gate or not (see question below for more info on lift-gate)
Typically speaking lift-gate charges are more or less fixed [...]